
Here's what to expect...
1. Enter your personal info.
2. Confirm your phone's make/model
3. Tell us what happened and where
to ship your replacement phone.
4. Pay your deductible.
5. Receive your phone as quickly as
the
next business day.
Comprehensive coverage against loss, theft, damage (including water
damage) and out-of-warranty malfunction
Fast and convenient replacement
- Claims can be filed 24/7
online or by phone
- Next business day delivery of
phone replacements (If claim completed
and approved by 10:00PM
Eastern time)
View shipping schedule
Save money should the unexpected happen
- No high replacement costs if
you experience a loss
- You're covered for less than
20 cents a day
Beyond Insurance
- With a compatible phone,
download
the Metro Total Protection app to
sound an alarm, locate
and lock your lost phone, and remotely erase
your contacts
MetroGUARD is only available on the day on which
you activate service or upgrade to new equipment.
Mobile app features
include:
Locate
your phone on a map
Sound an alarm from a misplaced
phone,
even if it's
set to silent or vibrate.
Lock
a missing phone to secure your privacy
Remotely
erase contacts from a lost device
You
can add MetroBACKUP at any time
for just $1/mo. Learn More